Refund policy

Returns, refunds & exchanges

Because all of our products are created at the time of order, all sales are final. We do not accept returns, offer refunds, or provide exchanges.

A problem with your order?

Your experience matters to us. If your order arrives damaged, contains an incorrect item, or you have another concern, please reach out so we can review the issue and work together toward the best possible resolution.

When contacting us, please include your order number or reference, a description of the concern, and photos when applicable. This helps us understand what happened and assist you more efficiently.